Dental Emergency

We will always try to attend to any of our patient’s urgent dental problems as soon as possible or make other arrangements for our patients to be cared for.

At Newtown Dental Surgery  our aim is for comprehensive ongoing care to minimize the likelihood of problems occurring. However, even with the best care problems can and do occur. Toothache and pain, infections, broken teeth or restorations, and accidents, can all occur with little or no warning.


What should I do in an event of a dental emergency?

Please call the practice immediately so that we can arrange an appointment as quickly and conveniently as possible for you.


What should I do to cure a toothache?

If you are suffering from a painful toothache, something is wrong that requires attention. Contact us immediately to organize an appointment as quickly and conveniently as possible for you. Painkillers such as Ibuprofen or Paracetamol are recommended; do not exceed the maximum dose.


What should I do if I have a swelling?

Swellings are caused by an infection. Contact us immediately to receive treatment or antibiotics.


What should I do if I have fractured my tooth?

Fractured teeth can usually be restored so there is no need to panic. If the tooth is painful, avoid hot or cold and avoid eating or biting on that side i.e. relieve the tooth from extremes of temperature and pressure. Painkillers such as Ibuprofen or Paracetamol may help. Treatment is usually available by contacting us quickly.


What if I have lost a crown?

Keep your crown safe so it can be re-cemented as soon as possible to avoid damage or the need for root canal treatment. Contact us immediately.


What if I have knocked a tooth out?

• The tooth needs to be re-implanted into its socket immediately.

• Try not to handle the tooth root to protect the fibers around the root surface.

• If possible, place the tooth back into the socket and splint in place with silver paper.

• DO NOT place the tooth in water.

• DO place the tooth in cold milk or on one side of your mouth between your teeth and cheeks

• Contact us immediately


What if I have broken my denture?

Broken dentures can usually be repaired. Please resist the temptation to glue them together yourself as this often makes a repair very difficult. Contact us to organize the repair.



Free Dental Care

Adolescents - 13 - 18 years old


Adolescents can receive free dental care up until they turn 18. You are still eligible if you are not at school as long as you are under the age of 18.  The free dental care includes the following services:

  • A yearly check-up and clean (x-rays as well, if necessary).
  • Dental treatment such as fillings, root canals, fluoride applications fissure sealants and extractions (There is a private charge for Orthodontic extractions).
  • Dental emergencies and facial swelling.


Please note there are certain treatments that will not be covered (e.g. cosmetics dentistry and  orthodontic treatment).


Under 13 years old

Children under the age of 13 are seen by the School Dental Service. However, they can be seen at our practice for free in the following situations:

  • Referred by the School Dental Service.
  • When there is an emergency and an appointment cannot be made with the School Dental Service.

You can contact Let's Talk Teeth by visiting their website or the Wellington Regional Dental Service at or call 0800 TALKTEETH (0800 825 583).


*Please check eligibility criteria at


Periodic Examination

The best way to maintain good oral hygiene is to brush and floss your teeth and to visit your dentist regularly. Your dentist not only examines your teeth for signs of decay or damage, he\she also looks for early signs of gum disease and oral cancer.


It is normally recommended that you visit your dentist twice a year, although people who have severe gum disease or a weakened immune system may need to visit the dentist more often.


Your dentist will first ask if there have been any problems since your last dental check up and take a note of any new medication that you may be taking.


At your check up your dentist will :

  •  Check for early signs of decay or breakages
  •  Check existing restorations
  •  Look at your gums for early signs of gum disease – this will be done using a probe which is gently placed between the tooth and your gum to determine the  stage of gum disease
  • Examine your tongue, throat, cheeks & lips for signs of oral cancer
  • Examine jaw joint evaluation
  • Examine your temporomandibular joint.

X-rays of your teeth are usually taken every two to three years, unless your dentist notices a problem and needs an X-ray to look inside the tooth.


If cavities are found or your dentist feels that your oral hygiene needs to be improved, he will create a treatment plan outlining the work to be carried out and the costing; you will then need to make an appointment for the necessary treatment.


Occasionally, patients are referred to other dentists who specializes in the relevant fields of dentistry.





Quick contact

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Lychgate Centre, Level 1

100 Riddiford Street


Phone: 04 3893808



Providing friendly caring dentistry

and specialist dental treatments.



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